The second-hand marketplace Users Voice Displeasure Regarding Size Modifications

Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.

This online marketplace has revised its sizing categories for women's and children's garments but did not contact all shoppers about the modification.

Digital Channels Response

Many shoppers and sellers are expressing on platforms stating that platform listings now display an altered size classification compared to what was initially listed because of the remapping.

The company said the updated approach better aligns with similar services.

It has advised users to check their listings and adjust the sizing manually where appropriate, which has left users frustrated.

Sizing System Updates

Previously, the measurements included one number and one letter, such as S/8 or M/10.

The updated approach includes a letter and a range like S/UK 8-10.

With some products, the sizing has been recategorised - for example a size L was formerly size 12 but currently displays as UK 16-18.

Member Experiences

One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

Stephanie Gallen, located in Scotland, stated items she posted with size 14 tags were displaying on the service as measurements 20-22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.

Required Changes

A different user, located in England, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".

"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she said.

Marketplace Information

The platform boasts over 100 million members, including 18 million in the UK.

It has become a favored option versus similar marketplaces including eBay and Depop.

This is not the initial instance when a surprising modification on the platform has faced criticism: earlier, Vinted reversed a change regarding delivery choices due to shopper criticism.

Katherine Meyer
Katherine Meyer

A passionate Canadian traveler and writer who documents off-the-beaten-path journeys and cultural discoveries across North America.